Our success is down to the quality and talent of our people, and we're always on the lookout for ambitious individuals to help us create work that really matters.
We're currently hiring for the below role(s):
Receptionist / Admin Assistant
We’re on the lookout for a Receptionist & Admin Assistant to join our Operations team. This is a full-time role and is office-based Monday to Thursday with remote working from home on a Friday.
Summary:
Our Receptionist & Admin Assistant is responsible for providing a first-class front of house service for colleagues, clients and visitors. The role involves general administrative tasks, travel booking, expenses reconciliation and supporting the Head of Operations on a daily basis.
What you’ll be doing:
- Create a first-class front-of-house experience for colleagues, clients and visitors
- Effectively prioritise and manage a varied workload from several internal departments to ensure high quality output in line with agreed deadlines
- As the single first point of contact at front desk, build and maintain solid relationships with colleagues, clients and visitors
- Provide hands-on housekeeping service throughout the office for both internal areas and client-facing meetings
- Research, book and project manage domestic and international travel, often to tight deadlines
- Be a problem-solver for ad-hoc daily requests relating to administrative, basic IT and housekeeping requests
- Provide proactive support to the Head of Operations with projects, facilities management, IT and other operational tasks where needed
What we need you to have:
- Front of house experience including answering / directing calls, meeting and greeting visitors, meeting room scheduling and set up / clear up, organising catering
- Solid administration experience including proficient use of Office365 suite to create processes and documents
- Experience of domestic and international travel booking, including researching and booking the best and most cost-effective routes
- Experience of domestic and international courier booking, including knowledge of international customs requirements
- Ability to reconcile basic expenses for monthly credit card purchases
The role is perfect for people with:
- First class communication, interpersonal and relationship building skills
- Meticulous attention to detail
- Ability to be resourceful and solve problems quickly
- A pro-active approach to getting the job done
- Exceptional time management and organisation skills with the ability to prioritise workload according to tight deadlines
- Flexibility and the ability to re-prioritise focus depending on business needs
- Strong IT skills including Microsoft Office packages and online research
If you think this might be you, send a CV and short covering letter (go on, don’t make it bog standard!) to Jennifer McCall, Head of Operations – jennifer@framecreates.co.uk